Why is My Profile Inactive?

Inactive profile banners, like the one pictured below, occur when a profile exists on our site but has not been claimed or filled out. 

If your profile does not have a "Claim This Profile" button, then login and update your profile.

Please note that if you've indicated that you are a minor, your profile will appear inactive and will not be clickable.

If your profile has a "Claim This Profile" button, then click "Claim This Profile" and submit a request. Your request will be approved within 24 hours.

Once approved, login and update your profile so that it's completely filled out, and then the "Inactive Contestant" banner will disappear, and your profile will be clickable.

Click here to see how to update your profile.

If you have issues submitting a profile claim request, check out this support article on how to claim a profile.

Please note: You cannot claim multiple contestant profiles through one account. Each profile must have their own account. Please create an account for each profile you'd like to create, and then claim the profiles.