How do I cancel or downgrade my account?

We will be happy to take care of that for you! Simply email support@pageantplanet.com to stop future payments. All cancelation requests must be made before their payment date in order to receive your refund. A refund will not be issued after a payment is processed.

You can also cancel through your Pageant Planet Dashboard using these steps:

1. Login to your Pageant Planet Dashboard. If you are not taken to your dashboard, click here. 
2. Select the profile with the active membership.
   Note: If you're a pageant, you'll need to go to the pageant you're trying to cancel your membership for.
   
   
3. Click the "Membership" tab and select "Cancel"
   
   Note: on mobile, the "Membership" tab is under the dropdown menu under "Profile" for Contestants and Businesses and "Events" for Pageants.
   
4. You will be taken to a form to request a cancelation.